How to Create a Notification
Feature Overview
The Notifications feature in the allows admin users to effectively communicate with residents by creating alerts that can be delivered directly to their mobile devices via push notifications. This powerful tool enhances engagement, keeps residents informed, and ensures that important messages are never missed.
Creating a Notification
Navigate to the Create Notification screen
Complete the notification form
Building Select the applicable building (defaults to current building)
Audience Select the audience you would like to notify. You can notify all users or choose certain properties or residents. Additionally, you can contact resident groups - for more info on how to create groups, click here.
User Profiles Select the applicable user profile. You can decide who to contact based on the user profile, such as Current Residents, Future Residents or Friends & Family. You may have other profiles in your account that have been created by your Admin team.
Notification Body (Content) Body Add your notification content. Ideally we recommend keeping this below 200 characters so that it easily read on the mobile device.
Schedule Date Set a schedule date - if you would like the notification to be published at a future date.
Expiry Date Set an expiry time frame for the notification.
Set as Active Set as active will publish the notification to the Home Screen
Send push notification This checkbox will trigger a push notification alert for the residents of this building. If you do not check this box, it will only display when they open the app.
Device Preview This will show you a preview of the notification residents device.
Top Tip: We recommend keeping the notifications short and sweet. If you need to add lots of text, you can follow the notification with a news article. News articles cant be removed by the resident, so they will remain on the app until removed by you, additionally, you can add images to news articles. To find out how to add a news article click here
To learn more about tracking notifications, please click here