Kiosk Mode

Feature Overview

The Kiosk Mode feature enables users to browse the app without the need to create a user profile. This mode provides full access to all content available in the standard app, making it well-suited for communal spaces such as the community centre, sales office, or other shared areas. The kiosk mode is only available on Apple iPads.

Residents can use Kiosk Mode to view events, services and spaces. If the use would like to RSVP to an event, or book a service or space, or submit a maintenance request, they will be prompted to enter their login details, after which the request is reflected in their personal app.

A major advantage of Kiosk Mode is that it provides visitors with comprehensive access without requiring user registration. This is particularly beneficial for potential buyers, guests of residents, or residents who do not have their own device or have forgotten to bring it. They can easily make bookings directly from the shared tablet in the communal space.

Setting up Kiosk Mode

Setting up Kiosk Mode is simple. Just create a new user account and assign the profile to 'Kiosk Mode' (Instructions on how to create a new user can be found here)

When setting up the Kiosk user, keep these troubleshooting tips and best practices in mind:

Name: It’s helpful to name the user in a clear format, such as 'Kiosk [Location/Area]', for example, 'Kiosk Reception'.

Email: You’ll likely need to use an existing email address in the system. Since emails can’t be duplicated, simply add "+kiosk" to the end of the address. For example: reception+kiosk@generator.com.au

Phone Number: A phone number is optional if you’ve already provided an email address.

Property: Choose a property that isn't assigned to a resident. The property code "000" is typically used for this purpose.

Profile: Set the profile to "Kiosk User".

After creating the user, log in with the kiosk credentials. You’ll be prompted to set a password, and once done, Kiosk Mode will be activated.

Using Kiosk Mode

Once Kiosk Mode is set up, you'll have complete access to the community's content. When users wish to book a service or space, or RSVP for an event, they’ll be asked to enter their details before submitting.

Step 1. Find the relevant service, space or event and choose the preferred time. The user will be asked to enter the users mobile number

Step 2. Enter the mobile number and press 'Search'

Step 3. Once the correct number has been entered, the residents details should appear. Select the resident from the popup.

Step 4. Once the resident has been selected, click book.

Once the booking has been submitted, the event, service, space or maintenance will appear against the user in their app.