FAQ's - How to upload Frequently Asked Questions
Feature Overview
The Frequently Asked Questions (FAQ) feature in the App equips admin users with a valuable tool to empower residents to find answers to their common queries efficiently. By offering a readily accessible and comprehensive FAQ section, this feature streamlines communication, reduces admin workload, and enhances the resident experience.
The Frequently Asked Questions (FAQ) feature is an essential component of the App, designed to enhance the convenience and satisfaction of both residents and admin users. It fosters resident independence, reduces administrative workload, and ensures that residents have access to the information they need whenever they need it. With organised categories and detailed answers, this feature contributes to a more informed and efficient community living experience.
Creating a Frequently Asked Question
Navigate to the Create FAQ screen
Complete the Create FAQ form
Building Select the applicable building (defaults to current building)
Title Input a Title for your FAQ - This title will be displayed in the list of FAQs on the app.
Header Input a header for your FAQ - The Header will be displayed at the top of your FAQ. This can be the same as your Title.
Content Insert the content of your FAQ.
Note Provide any important details that you want to highlight or call additional attention to from your FAQ (optional).
